‘C’ how you communicate

The right words, at the right time, and in right measure. If you have good ideas it is as important to convey them with precision. In this blog, we take a look at some time-tested methods that have held communicators in good stead.

The 7 Cs

Be clear about what you want to convey. Place yourself on the other side of the fence – if the message is clear to you, it is likely to be understood by others as well. Remember, clarity in thought, speech, writing, and design make complete business sense.

Be to the point. Effective business communication needs to be concise and conveyed in a simple language so that it elicits the desired action.

Don’t leave anything to imagination. Pre-empt queries while conveying your message to rule out communication gaps that may later lead to confusion and errors.

Talking helps. Not just in personal relations but even in professional life. Communication in conversational style is interactive, spontaneous, and involves the listener actively.

Be considerate in your approach. Make sure your message is perceived by every intended recipient with equal clarity. For this to happen, you may have to convey the same in different ways.

In order to win the confidence of others, you need to be confident about what you are communicating. A confidently communicated message is always convincing.

Look before you hit send! Check a message for authenticity and then take it forward. Once conveyed, there should be no rollback on account of inconsistencies or inaccuracies. Business rests on faith and effective communication should always honor that.

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